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When Your Nintendo Wii Won’t Turn On

Mark went to turn on the Wii today and it was a brick.  Instead of panicking, I found this FAQ from Nintendo and it came back to life.

    Most power issues with the Wii can be fixed by resetting the AC adapter. You can easily reset the AC adapter by following these steps:

    1. Unplug the Wii AC adapter at both ends (from the back of the Wii system and from the wall outlet or power strip).

    2. The AC adapter must remain unplugged at both ends for a full 2 minutes.
    3. We also recommend you unplug anything connected to the USB ports and the Nintendo GameCube Controller ports (such as LAN Adapters, keyboards, Nintendo GameCube controllers, etc.).
    4. While you’re waiting, check the AC Adapter for the following:
      • Make sure that the word "Wii" and the model number "RVL-002 (USA)" molded into the AC adapter. Unlicensed products are not fully compatible and may not work correctly.
      • Check the AC Adapter for physical damage. Physical damage, such as frayed wiring or a cracked housing can cause the system to shut down. If your AC Adapter shows signs of physical damage and needs to be replaced, you can purchase one from Nintendo’s online store.
    5. After you’ve waited 2 minutes, plug the AC adapter into the Wii system and directly into a wall outlet, not a surge protector or power strip. If the power light comes on and stays on, then it appears resetting the AC Adapter worked.

      If resetting the AC Adapter did not fix your power issues, please continue reading:

      • Avoid the use of unlicensed products such as memory cards, controllers, and cheat devices. Some of these products are poorly manufactured and may result in damage to your system. If one of these products is attached to your system, remove it and try resetting the AC Adapter (see above).
      • Check any accessories that connect to the Nintendo GameCube Controller ports or the USB ports of the Wii — whether licensed or not — for physical damage. Physical damage, such as frayed wiring or a cracked housing can cause the system to shut down. Remove any damaged products and try resetting the AC Adapter again (see above).
      • Make sure the Wii has good ventilation. Avoid operating the Wii while it’s on carpeting or inside an enclosed space. If you have the Wii placed in a vertical position, make sure the vent on the bottom is lined up properly with the hole in the plastic stand and no foreign material is obstructing that hole.
      • Check the vents on the back and side of the Wii for dust build up. The system will shut down if it cannot vent properly to prevent overheating. If there is a build-up, remove it using a vacuum cleaner with a soft brush attachment.
      • Make sure that your wall outlet works. To check it, try plugging a lamp into the same outlet where your system was plugged in. Turn the lamp on the verify the outlet works. Also, make sure you are not using an outlet that is operated from a wall switch. If you do, make sure the wall switch is in the ON position.
      • Make sure the AC adapter is attached properly. Firmly plug your AC adapter into the back of the Wii (the port is labeled 12V IN) and into a working wall outlet (not a power strip or surge protector). Click here for detailed instructions.
      • Once plugged in, check the power light on the Power button to see if the system is receiving power.

    If the power is still continually shutting off regularly, please click here for repair options. For this particular symptom, it is best to include your Wii console’s AC Adapter with your system. This will help our technicians ensure they are able to resolve your issue.

I posted it here as I had a huge problem finding it via Google and several game boards I found linked to a dead URL.


  1. Leeroy Jenkins says:

    Freaking Happy ^_^ Thank you a million!!!

  2. Lola says:

    thank A LOT, it worked! :D

  3. Thanks a million. Was seriously about to freak out! I bought 4 games for my husbands stocking and thought I was going to have to go buy a new system with only 3 days til Christmas!!! :) Worked like a charm!

  4. angie says:

    Thank You so much, this worked for me too, awesome i’m glad i checked this out, my boyfriend thought it was broke and was gonna throw it away, thanks so much!!!!

  5. Steph says:


  6. You are the MAN! Sah-weet!!

  7. Rick says:

    I have to admist that I was pretty skeptical but this actually worked. Thanks for saving Christmas!!

  8. Sue says:

    Thank You!!!!!!

  9. Dozier says:

    Thank you sooo much, worked like a charm!!!

  10. worked beautifully, thank you!

  11. MacTonite says:

    Yes, you saved my plans to play DJ Hero! Thanks!

  12. Jessica says:

    Thank you soon much it really. Worked. Big hug :)

  13. KEISHA says:


  14. Chris says:

    Thank you!!!! I was about to spend $100+ for a new wii! Hooray for you!

  15. Cat says:

    Thank you!! I had tried everything BUT this and this WORKED!!!

  16. Dean Smith says:

    Thanks so much worked like a charm

  17. Eric says:

    another success story for me!

  18. Ryan says:

    You’re the first result in a google search and deservedly so. Thanks for the fix.

  19. Paul says:

    All the positive comments on here are true, Lifesaver, success, first in the google search and deservedly so!! I thought I would be out a couple hundred $$, but BING!! First time!! Thanks so much for this extremely helpful info!!

  20. Bill says:

    Unbelievable…. worked great !!!! The 2 minute reset worked PERFECTLY….. and I was getting ready to throw the ac adapter away…. Thank you A+++

  21. So glad we found this posting. Our usual “reboot” didn’t work but then we followed your instructions exactly and wah-lah! Thank you!

  22. john says:

    Thanks, this worked great!.. we had ours plugged into a power strip and now it’s to a wall outlet, so I guess it has something to do with the power strip voltage! Thanks again!

  23. Ch says:

    Thank you soo much I thought it was way to easy of a fix but I was wrong :)

  24. MJ says:

    All of the other comments are true! I was getting ready to freak out! Thanks for saving me!

  25. chrissy says:

    Thank you so much. My Wii wouldn’t turn on and unplug and wait worked!!

  26. dls1277 says:

    Thank you!!

  27. Jackie says:

    Thank you! This worked for me. I appreciate you post.

  28. Jessica Cox says:

    Awesome!!! Thank you soooo much!!! Worked like a charm!

  29. Sonic says:

    THANK YOU!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
    You’re a life saver I thought I had to spend money on repairs.

  30. simon mayo says:

    i hope one day a can be as good has you tank you so much.

  31. Peaslepuff says:

    Thanks! Worked perfectly.

  32. Kaylene says:

    Thank you soooo much!!!!!!!!!!!!! XD Worked perfectly!!!!!!!

  33. D says:

    Everything they said. Just again. Heart.

  34. suni says:

    Awesome Thx sooo much!!!!!

  35. diamond says:

    Thank you so much. I thought I broken my wii somehow

  36. Dan says:

    Thanks so much!!!

  37. Isiah says:

    This was very helpful thank you. I say this as im doing it so i hope it works. But good video . But i have to say it was a little wordy.

  38. Sarah says:

    Lifesaver!! Thank you so much! My son was freaking out thinking his wii was gone forever.

  39. Melissa says:

    Omg I can’t believe it work!!!!! wow i’m amazed I was so disappointing that my wii didn’t work no more. Thank you soooooooo much!!!!

  40. sharon says:

    thanks sooo much!!!

  41. Olivia says:

    Thank you!!

  42. cassie says:

    yeah it worked thank you so much :)

  43. Jt says:

    A M A Z I N G.. H A L L E U J A H

  44. Jenyfer says:

    It worked for us. We were just about to have a horrible meltdown and this fixed it. I can not thank you enough!!! :)

  45. Baylie Crum says:

    Thank you so much! This actually worked!

  46. Sandy says:

    Thanks for the tip! Worked like a charm… whew!

  47. Quinn says:

    I can’t believe this worked!

    I’m soooo bookmarking this page!

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