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When Your Nintendo Wii Won’t Turn On

Mark went to turn on the Wii today and it was a brick.  Instead of panicking, I found this FAQ from Nintendo and it came back to life.

    Most power issues with the Wii can be fixed by resetting the AC adapter. You can easily reset the AC adapter by following these steps:

    1. Unplug the Wii AC adapter at both ends (from the back of the Wii system and from the wall outlet or power strip).

    2. The AC adapter must remain unplugged at both ends for a full 2 minutes.
    3. We also recommend you unplug anything connected to the USB ports and the Nintendo GameCube Controller ports (such as LAN Adapters, keyboards, Nintendo GameCube controllers, etc.).
    4. While you’re waiting, check the AC Adapter for the following:
      • Make sure that the word "Wii" and the model number "RVL-002 (USA)" molded into the AC adapter. Unlicensed products are not fully compatible and may not work correctly.
      • Check the AC Adapter for physical damage. Physical damage, such as frayed wiring or a cracked housing can cause the system to shut down. If your AC Adapter shows signs of physical damage and needs to be replaced, you can purchase one from Nintendo’s online store.
    5. After you’ve waited 2 minutes, plug the AC adapter into the Wii system and directly into a wall outlet, not a surge protector or power strip. If the power light comes on and stays on, then it appears resetting the AC Adapter worked.

      If resetting the AC Adapter did not fix your power issues, please continue reading:

      • Avoid the use of unlicensed products such as memory cards, controllers, and cheat devices. Some of these products are poorly manufactured and may result in damage to your system. If one of these products is attached to your system, remove it and try resetting the AC Adapter (see above).
      • Check any accessories that connect to the Nintendo GameCube Controller ports or the USB ports of the Wii — whether licensed or not — for physical damage. Physical damage, such as frayed wiring or a cracked housing can cause the system to shut down. Remove any damaged products and try resetting the AC Adapter again (see above).
      • Make sure the Wii has good ventilation. Avoid operating the Wii while it’s on carpeting or inside an enclosed space. If you have the Wii placed in a vertical position, make sure the vent on the bottom is lined up properly with the hole in the plastic stand and no foreign material is obstructing that hole.
      • Check the vents on the back and side of the Wii for dust build up. The system will shut down if it cannot vent properly to prevent overheating. If there is a build-up, remove it using a vacuum cleaner with a soft brush attachment.
      • Make sure that your wall outlet works. To check it, try plugging a lamp into the same outlet where your system was plugged in. Turn the lamp on the verify the outlet works. Also, make sure you are not using an outlet that is operated from a wall switch. If you do, make sure the wall switch is in the ON position.
      • Make sure the AC adapter is attached properly. Firmly plug your AC adapter into the back of the Wii (the port is labeled 12V IN) and into a working wall outlet (not a power strip or surge protector). Click here for detailed instructions.
      • Once plugged in, check the power light on the Power button to see if the system is receiving power.

    If the power is still continually shutting off regularly, please click here for repair options. For this particular symptom, it is best to include your Wii console’s AC Adapter with your system. This will help our technicians ensure they are able to resolve your issue.

I posted it here as I had a huge problem finding it via Google and several game boards I found linked to a dead URL.

477 Comments

  1. Diana says:

    Thank you so much for posting this! I had a power bump at my house and even though the Wii is plugged into a surge protector AND was off at the time, it apparently did something anyway.

  2. Greg says:

    Thanks man. This was helpful!

  3. Leonard says:

    Great post dude! Did exactly what you said. Sucess! Thank you.

  4. Jeanne Napier says:

    Worked perfectly even while my husband was saying it couldn’t possibly work!

  5. Tami says:

    Thank you for posting this! I thought our wii was dead! You made my night!

  6. Heather says:

    Thank you! Thank you! Thank you! Worked perfectly!

  7. Thank you so much!! I had tried unplugging mine, but I still had the adapter plugged into the wall. I appreciate that you explained that both ends need to be unplugged. Thanks for the help.

  8. Audi says:

    Thanks! Worked great!

  9. Brandy says:

    The whole family thanks you!!!!

  10. Sat says:

    Thank you for this excellent post. Simple and works and it’s free to do!!

  11. Ash says:

    Awesome, thanks! I just knew myes wii had met it’s last day. Now it works again. Cheers!!

  12. melissa brown says:

    Thanks soooo much!!! unplugging worked!!!! You are a life and money saver!!!

  13. Joe says:

    Thanks! Now it works again!

  14. allison says:

    amazing. this worked! thank you!!!

  15. Adam says:

    Thanks! Followed your instructions and it worked great.

  16. Sandy says:

    The whole family thanks you!

  17. Ian Stanley says:

    You saved me – wii went out after a power surge. Thought it was done for. But now right as rain. Phew. What a relief.

  18. Chris says:

    THANK YOU SO MUCH YOU JUST SAVED OUR FAMILY GAME NIGHT!

  19. Gloria says:

    Thanks, worked for us.

  20. Ty says:

    THIS WORKED PERFECTLY EVEN AFTER I THOUGHT IT WOULDN’T! THANKS :)

  21. BD says:

    Thanks! Worked great!

  22. Alicia says:

    Just a huge THANK YOU!!!!

  23. Tom says:

    Thanks buddy, works like a champ!!!

  24. Mario says:

    Grazie… now back to Mario Kart!

  25. Michelle says:

    Thank you so much! I thought my Wii was a goner.

  26. Chandler says:

    It worked, thanks! Easier to read than Nintendo’s faq as well.

  27. Dominique F. says:

    Thank you!!! I dub thee wii guru.

  28. m says:

    wow thanks that worked perfectly :)

  29. Casey says:

    Worked like a charm. Thanks. After I got the disc that my daughter shoved in there. Thanks for posting this. Saved my day for sure.

  30. Matt Butcher says:

    It worked. It sounds like the stupidest thing but it worked. Can’t thank you enough for reposting this!

  31. Melisa says:

    Thank you so much… that fixed it… we were looking at replacements! Saved us a bundle today!

  32. It’s in point of fact a nice and helpful piece of information. I’m glad that you shared this useful info with us. Please stay us informed like this. Thanks for sharing.

  33. Danielle says:

    Thank you so much! Worked exactly like you said!

  34. Dub C says:

    Thanks very much for your post. Very helpful.

  35. wiinerolm says:

    Worked for us! Thank you!

  36. Alicia says:

    I LOVE YOU!!!!!!!!!!!!! You are a BEAUTIFUL person for sharing this!!!!

  37. Danielle L says:

    Incredible…..Thank you so much…You are a money saver :-)

  38. James says:

    Thank you

  39. TS says:

    Thank you!!! Worked perfect. I thought I was going to have to by a new AC adapter or a new Wii, got online and found this solution. Thank you so much for posting.

  40. Darlene says:

    I can’t believe that this actually worked. I even took the AC adapter to my grandchildrens house to see if the unit was bad and it worked at their house. I brought it home and started going on line to buy a new console. I came across this website and thought I would try plugging it in one more time. I still can’t believe that the console is working. Thanks a BUNCH……………

  41. marybeth says:

    THANK YOU so much!!

  42. matt says:

    It worked! Thanks.

  43. Thank you SO much! This is a miracle for my son. He was heartbroken that Santa brought him wii games, but the console wouldn’t come on. I assumed that it had been hit by lightning and was dead. Again, thank you so much!

  44. BK Andrews says:

    BEAUTIFUL my Brother!!! Just BEAUTIFUL!!! Thank you SO MUCH for your research on this! Yeah… of course I could’ve gone to Nintendo’s website and read the same thing, BUT, YOU did it for us and were at the TOP of the heap on the search engines… thus, we found YOUR solution, and I’m happy to report everything is back up and running! KUDOS!

  45. Damien says:

    Thank you! My 7 year old thinks I’m s genius. Our issue was the sd card. As soon as it was removed it worked.

  46. After a sleepover with 12 kids playing nonstop, I thought my Wii was dead. Followed your instructions and it worked. Saved my night!

  47. Mike says:

    You rock! A brief power outage knocked our Wii out. My wife is clearly wrong about the internet people. :-)

  48. Great items from you, man. I’ve take note your stuff previous to and you are simply too wonderful. I actually like what you’ve received here, certainly like what you are saying and the best way by which you say it. You’re making it enjoyable and you still care for to keep it sensible. I can not wait to learn much more from you. That is actually a wonderful site.

  49. Matt Dinkins says:

    Outstanding!! Thank you very much!

  50. Karin says:

    Awesome…thanks so much for posting this!

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