When Your Nintendo Wii Won’t Turn On

Mark went to turn on the Wii today and it was a brick.  Instead of panicking, I found this FAQ from Nintendo and it came back to life.

    Most power issues with the Wii can be fixed by resetting the AC adapter. You can easily reset the AC adapter by following these steps:

    1. Unplug the Wii AC adapter at both ends (from the back of the Wii system and from the wall outlet or power strip).

    2. The AC adapter must remain unplugged at both ends for a full 2 minutes.
    3. We also recommend you unplug anything connected to the USB ports and the Nintendo GameCube Controller ports (such as LAN Adapters, keyboards, Nintendo GameCube controllers, etc.).
    4. While you’re waiting, check the AC Adapter for the following:
      • Make sure that the word "Wii" and the model number "RVL-002 (USA)" molded into the AC adapter. Unlicensed products are not fully compatible and may not work correctly.
      • Check the AC Adapter for physical damage. Physical damage, such as frayed wiring or a cracked housing can cause the system to shut down. If your AC Adapter shows signs of physical damage and needs to be replaced, you can purchase one from Nintendo’s online store.
    5. After you’ve waited 2 minutes, plug the AC adapter into the Wii system and directly into a wall outlet, not a surge protector or power strip. If the power light comes on and stays on, then it appears resetting the AC Adapter worked.

      If resetting the AC Adapter did not fix your power issues, please continue reading:

      • Avoid the use of unlicensed products such as memory cards, controllers, and cheat devices. Some of these products are poorly manufactured and may result in damage to your system. If one of these products is attached to your system, remove it and try resetting the AC Adapter (see above).
      • Check any accessories that connect to the Nintendo GameCube Controller ports or the USB ports of the Wii — whether licensed or not — for physical damage. Physical damage, such as frayed wiring or a cracked housing can cause the system to shut down. Remove any damaged products and try resetting the AC Adapter again (see above).
      • Make sure the Wii has good ventilation. Avoid operating the Wii while it’s on carpeting or inside an enclosed space. If you have the Wii placed in a vertical position, make sure the vent on the bottom is lined up properly with the hole in the plastic stand and no foreign material is obstructing that hole.
      • Check the vents on the back and side of the Wii for dust build up. The system will shut down if it cannot vent properly to prevent overheating. If there is a build-up, remove it using a vacuum cleaner with a soft brush attachment.
      • Make sure that your wall outlet works. To check it, try plugging a lamp into the same outlet where your system was plugged in. Turn the lamp on the verify the outlet works. Also, make sure you are not using an outlet that is operated from a wall switch. If you do, make sure the wall switch is in the ON position.
      • Make sure the AC adapter is attached properly. Firmly plug your AC adapter into the back of the Wii (the port is labeled 12V IN) and into a working wall outlet (not a power strip or surge protector). Click here for detailed instructions.
      • Once plugged in, check the power light on the Power button to see if the system is receiving power.

    If the power is still continually shutting off regularly, please click here for repair options. For this particular symptom, it is best to include your Wii console’s AC Adapter with your system. This will help our technicians ensure they are able to resolve your issue.

I posted it here as I had a huge problem finding it via Google and several game boards I found linked to a dead URL.

507 thoughts on “When Your Nintendo Wii Won’t Turn On”

  1. I haven’t used my Wii in years. Tried to turn it on and it was dead. Was ready to go get another power supply but looked on Internet first trying to trouble shoot. Thanks. Saved me gas, time, and money. Worked like a charm.

  2. Thank you! I just had to reset the adapter, and all is well now. I was thinking I’d have to replace a part after hunting through not-so-helpful websites to figure out what was wrong. Easy fix with a clear explanation. You made my day.

  3. Yes this absolutely works. We were lost and out of ideas for about a week now then I stumbled upon this and was successful. Thanks a million.

  4. The Binder family thanks you for taking the time to post this information. Last night we had a big lightning storm and lost the wii. With the two minute reset all is better. Thanks again, Lee

  5. Hey this really worked. The kids were playing a few games yesterday and watched Netflix for a while then the thing froze up (picture frozen and a continuous tone from the TV’s speakers). I unplugged it from the wall and plugged it back in but it was dead. After the kids went to bed I did a quick Google search for info and found this site. Thanks!

    1. Hadn’t used my wii forever thought it was toast so glad to be “just dancing” again. Thank you for the help worked perfectly to reset the ac connector!

  6. Thank you so much!!! I was so frustrated, but with your help I got my wii turned on again. Unplugging the AC adapter and plugging it back in did the trick. Thank you thank you!

  7. Awesome!!! Thought it may be time to upgrade from the 8-yaer-old model we have, but nope……works perfectly again!! from Summerville, SC, “We” thank you!

  8. THANK YOU! I just lots power in my apartment for a second and thought I was going to have to get a whole new unit to watch my Netflix on lol

  9. Tried this after my Wii not working for 2 weeks and it fixed the problem. Thank you so much!! This was a lifesaver!

  10. Mann People are hs the same problem, They have fixit,so i have been try to fixit up but i can not.. problem is My wii also in the red line.. Wont turn on,, i try all way up, wich i learn from comments….o youtube… So ac adapter iƟ not A origen…dos not reset, maybe thats wy i had problem? Or Any idea? Pls…

  11. Thank you Jordan cooper! This fixed the problem for us! now we can get back to watching psych on Netflix and playing mariocart!

  12. Thanks so much. Disconnecting from both–the adapter and the wall, worked. I had only disconnected it from the adapter and it never reset. Now all is well.!

  13. Thank you for your post! It worked for us by unplugging the power from both the Wii and the power outlet for 2 minutes and plug it back in. We had a power outage today which we think caused the problem. This happened on Christmas Eve and definitely helped us out! Thanks again.

  14. Spot on, easy fix. I took the opportunity to vacume all the ports and vents, and it looks better than ever. We really only use the console to watch Netflix on a television that is not located near a cable outlet, but had I not found your post I would probably be at Best Buy now looking for some sort of replacement. Thank You. -Kyle

  15. Haven’t used Wii for a while. Power light was red. When I pushed power button, nothing happened. Recycled
    AC adapter as you suggested. No cables plugged in. Put power cable to console. Same red light. Unplugged
    AC adapter and tested with VOM. Got 12V. Any suggestions? Should eject button work with red power light on?

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