I almost missed this but Jane Taber has this fun quote from Michael Ignatieff about Air Canada
“What scares me is Air Canada. They are not courteous enough. One thing which unites us, in this country, is our hatred for Air Canada.”
I could not agree more. I haven’t had a single flight on Air Canada where the actions of the flight or ground crew did not leave a bad taste in my mouth. While it’s still better than a lot of American airlines, it’s customer service compared to WestJet is appalling.
