I was reading Thomas Hawk’s excellent post on how the CEO and the marketing chief of Yahoo! doesn’t use Flickr when I clicked on a link to this great e-mail from 2003 by Bill Gates over his frustration in trying to download a piece of Microsoft software.
It goes beyond technology. I keep thinking of this at the shelter. How would I respond to these rules? How would I respond after a night in the dorm? How do I respond to this food? Of course it is even harder if I can’t read or if I struggled with a mental health issue or an addiction. I think I am going to print off the Bill Gates e-mail and put it on my office door. It’s worth remembering.
